Performance improvement is an important organizational capability that is essential for health care organizations to achieve excellence and this can be done by Performance management and capacity management.
Continuous improvement is an ‘operational excellence’ which defines a way of working which delivers improvements in quality continuously and maintains consistently on daily basis with the use of continuous improvement techniques. Continuous improvement is driven and owned by frontend staff, reinforced by specialists in the respective departments like coding, data entry, and auditing along with ongoing training and supported by the entire organization – starting with the board and the c-suites, cascading everywhere from the finance and HR departments to the IT team.
Analyzing the existing process and identifying the flaws in the workflow, tweaking the process to bring it back to the race with the competitors and stand out as a leader in the region.
